Etihad Airways has unveiled the new Etihad Travel Mall, its flagship one-stop travel retail and check-in facility, in Dubai.
Sheikh Ahmed bin Saeed Al-Maktoum, chairman of the Dubai Aviation Authority and Emirates Group, opened the Etihad Travel Mall during a ribbon cutting ceremony hosted by James Hogan, Etihad Airways president and CEO.
The Etihad Travel Mall offers, under one roof, everything guests need to plan, book and travel with the airline.
Guests are able to purchase a ticket, check-in for a flight, drop off baggage and board an Etihad Express luxury coach bound for Abu Dhabi International Airport. After checking in at Etihad Travel Mall, guests may proceed to immigration and security on arrival at the airport.
The check-in and transport facilities replace the airline’s previous facilities at Chelsea Tower on Sheikh Zayed Road.
The airline will continue to offer Etihad Express luxury coach service from its existing location at Dubai Marina Mall.
Three of the airline’s subsidiaries have facilities within the Etihad Travel Mall, making it a valuable resource for a range of travel needs.
Etihad Holidays, the leisure holiday division, offers exclusive rates on hotels and fully-inclusive holiday packages to destinations across the airline’s global network.
Hala Abu Dhabi, the destination management company, offers business and conference services as well as leisure arrangements for Abu Dhabi and the UAE for local and international visitors, including hotels, tours or tickets to events, such as concerts and the Formula1 Etihad Airways Abu Dhabi Grand Prix; and
HTM (Hala Travel Management), a joint venture with BCD Travel, offers the full range of corporate travel management services and solutions for clients across government and private sectors.
Hogan said: “Etihad Airways is set on a trajectory to go farther and to also become the world’s best travel company.”
The Etihad Travel Mall will also serve as the base for the airline’s Dubai and northern emirates sales teams.