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UAE mobile SIM card registration deadline looms

UAE mobile subscribers who have failed to update their personal data with Etisalat and du by January 16 will lose the service, local daily Gulf News reported citing a top official at the Telecommunication Regulatory Authority (TRA).

Dubai: UAE mobile subscribers who have failed to update their personal data with Etisalat and du by January 16 will lose the service, local daily Gulf News reported citing a top official at the Telecommunication Regulatory Authority (TRA).

SIM cards of subscribers who have received SMS from the providers to update the information within the specified period will be cancelled if they fail to register, the report said. 

“It is a regulation that should be abided by all subscribers who got an SMS from one of the UAE official operators to re-register their personal information during an assigned period,” the daily quoted Majid Al Mesmar, Deputy Director General of TRA as saying.

“Those who failed to update their personal data for either Etisalat or du will lose their mobile connection starting on January 16 until they would be able to complete the re-registration process,” he added.

To register the personal information, Etisalat and du subscribers should visit any of their outlets, offices or service centres across the Emirates and submit original copies of their personal documents for authentication.

Etisalat has 105 registration points across the UAE, while du has 46.

Du is offering a grace period of three months to customers who did not re-register their SIM cards by the end of tomorrow. After that, the SIM will be suspended if they failed to do so.

Etisalat, however, did not respond to queries from Gulf News on a possible grace period offer.

There are more than 13 million mobile phones in use in the UAE and the TRA has launched its ‘My Number, My Identity’ campaign in June to stamp out mobile phone fraud and tighten security.

By the end of this year, all of the mobile phones in the UAE should be registered. After that, registered owners of the SIMs will have to bear any consequences for misuse of the cards issued in their names, the Gulf News report said.